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PostPosted: Tue Oct 25, 2016 2:13 pm 
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Master
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Joined: Thu Jul 13, 2006 10:06 pm
Posts: 191
Location: West Bloomfield Mich
One of the car radios is coming up on renewal. They were nice enough to email the notice and the
outrageous price. For security the *** out the AMEX card # and to make it difficult to negotiate
the price, the account was **** too. I figure that without the full account number a phone conversation
is useless. I cannot find any paperwork on this vehicle that lists the SiriusXM account. The AMEX
charge is over 2 years old so that paper is long gone too.

Any suggestions on how to get this SiriusXM account number?


BTW: They have NO problem with providing me the full account numbers for SirisuXM on the
two vehicles that are no longer connected! And providing some very low rates to come back
compared to the above renewal.


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PostPosted: Tue Oct 25, 2016 2:22 pm 
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Master
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Joined: Wed Apr 10, 2013 11:13 am
Posts: 269
Location: Dearborn, MI
I believe that it might be hidden in the vehicle software screens or in your owners manual.

_________________
Jared


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PostPosted: Tue Oct 25, 2016 5:43 pm 
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Elite

Joined: Tue Jan 31, 2006 9:37 am
Posts: 389
Location: Waterford, Michigan
I could get to my account info by logging into the web page
https://care.siriusxm.com/login_view.action


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PostPosted: Tue Oct 25, 2016 7:54 pm 
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Master
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Joined: Thu Jul 13, 2006 10:06 pm
Posts: 191
Location: West Bloomfield Mich
Thanks, I did manage to establish an account with a login and password. THAT surprised me.
Now I will see how much effort it will be to get a lower rate. I see stories at both extremes:

- real easy 7-9 minutes
- several hangups and a few hours


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PostPosted: Wed Oct 26, 2016 7:23 am 
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Joined: Tue Jan 31, 2006 9:37 am
Posts: 389
Location: Waterford, Michigan
Last time I tried I figured I would have to cancel and then wait for a promotion.


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PostPosted: Wed Oct 26, 2016 12:25 pm 
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Master

Joined: Wed Feb 23, 2011 9:53 pm
Posts: 263
Location: Farmington, Mi
Just call them and say you want the 6 months for $30 special, they should give it to you. It will auto renew at the higher rate so you have to call back in 6 months and do it over again.


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